The human factor is key. Whether we are talking about the current health crisis, the terrorist threat or the future of cybersecurity, humans, though we can see them as the source of all the evils that afflict us, will also be the key to our collective success.
This calls for a change of approach. Considering our subject, in this case digital technology and security, from the user’s human viewpoint is now a necessity.
It’s no longer just about creating tools and thinking of cyber as a solely technological field. Nor is it about opposing humans and machines – it’s about revealing the areas where they complement each other. It is now also essential to see our solutions as tools to serve people, created to facilitate their daily lives and their decisions but also to allow them to achieve fulfilment in a more secure digital world.
Another reason for the central importance of people is that cybersecurity, to be effective, needs men and women to take it to its highest level of efficiency.
This means that a successful future for cybersecurity will involve diversity, mixing and collective intelligence. It will require not just coders, mathematicians and engineers, but also lawyers, sociologists, philosophers, historians etc. to guarantee security for all as the basis for everyone’s freedom. Because cybersecurity means understanding threats and behaviours; it means training, raising awareness, communicating, anticipating.
Going beyond dedicated expertise, if cybersecurity affects everyone, it must be made available and adapted to everyone in the organisation, regardless of their position and their level of responsibility. Everyone can and will play an essential role. By providing user interfaces focusing on a personalised profile, cybersecurity could become a means of integrating everyone into a global value chain.
It could also change its image, attracting employees’ interest with renewed value and recognition, providing entertaining and stimulating awareness and training courses that restore meaning to everyone’s actions within the creative process and enhance everyone’s capacity for action. An end to the dull vision of cybersecurity, with cumbersome processes that break your flow and offer more stick than carrot.
Once again, training and awareness must be the pillars of tomorrow’s cyber world. But to be effective, they must be adapted to the diversity of profiles we describe in cybersecurity.
So as we continue to think about the technological innovation of tomorrow, we must also think about human innovation.
What will be the future viral nudge that will influence attitudes through “soft incentives”, encouraging behavioural change and a natural switch from intention to action at the heart of tomorrow’s cyber world?
Finding it is EGERIE’s new challenge.